Get to know us

Established with a strong sense of purpose, when you collaborate with Refund-it, you'll be working exclusively with experts.


Our mission

Retrieving people's money permanently. Empowering individuals to reclaim their finances and restore their peace of mind after falling victim to scams.

Why us

Our founding team consists of individuals with experience at the Financial Conduct Authority, the Financial Ombudsman Service, as well as in the banking and technology sectors. We specialize in banking regulation and the Financial Ombudsman Service's handling of fraud cases.

We offer reasonable fees and maintain transparency about your case throughout every stage. Each customer receives tailored service, and we will give you an honest assessment of your likelihood of success. If your case is unsuccessful, you won’t incur any charges. From start to finish, every person you interact with will be an expert in banking regulation, ensuring you are well taken care of.

Lillian Bryce CO-FOUNDER

Harold Green CO-FOUNDER

Kimberly Cage HEAD OF CUSTOMER SUCCESS